Guidance for your financial journey.
First Horizon Bank provides a variety of banking tools and support resources to help customers manage their finances. This includes online and mobile banking assistance, fraud prevention information, branch and ATM locators, and financial calculators, all designed for convenient and secure access to banking services.
First Horizon Bank offers a suite of digital banking tools designed to provide convenient access to your accounts and simplify financial management. These tools allow you to perform a wide range of transactions and inquiries from virtually anywhere, whether you're at home or on the go. Our online platform and mobile app are built to ensure you have control over your finances with just a few clicks or taps.
Customers can use these tools to check account balances, review transaction history, and transfer funds between First Horizon Bank accounts or to external accounts. Setting up bill payments is straightforward, enabling you to manage recurring expenses and one-time payments efficiently. We also provide features for viewing and downloading account statements, reducing paper clutter and making record-keeping simpler.
Beyond basic transactions, our tools include features like personalized alerts for account activity, helping you stay informed about your spending and deposits. You can also securely message customer service directly through the platforms, ensuring your inquiries are handled promptly and privately. These tools are continuously updated to enhance user experience and security.
Finding answers to your banking questions is straightforward with First Horizon Bank's varied support channels. We provide multiple avenues for assistance, ensuring you can connect with us in the way that best suits your needs. Our goal is to offer clear, timely, and effective support for all your banking inquiries, from technical issues to account-specific questions.
We are committed to providing accessible support, whether you prefer self-service options or direct interaction with a representative. Our team is trained to handle a diverse array of banking scenarios, ensuring you receive informed and helpful responses.
Navigating the digital aspects of your finances is made easier with dedicated assistance for First Horizon Bank's online and mobile platforms. We understand that getting started or mastering new features can sometimes require a little guidance. Our support resources are designed to help you make the most of our digital banking experience.
"Our digital support ensures you can confidently manage your finances, whether you're logging in for the first time or using advanced mobile features."
If you're new to online banking, we provide clear instructions for initial setup, including how to register your account and create secure login credentials. For mobile app users, we offer guidance on downloading the app, setting up mobile deposit, and utilizing features like biometric login. Our support extends to troubleshooting common issues, such as forgotten passwords or difficulties accessing certain features. We aim to make your digital banking experience as smooth and intuitive as possible, allowing you to manage your accounts with confidence and convenience.
First Horizon Bank prioritizes the security of your accounts and personal information. Our Fraud Prevention & Security Center is dedicated to educating customers on how to protect themselves from financial crime and detailing the measures we take to safeguard your assets. Understanding common fraud tactics is the first step in prevention.
Our commitment to your security is unwavering. We continually update our systems and resources to counter evolving threats, providing you with peace of mind when banking with First Horizon Bank. Always be vigilant and never share your banking credentials.
Locating the nearest First Horizon Bank branch or ATM is simple with our intuitive locator tool. Whether you need to speak with a banker, make a deposit, or withdraw cash, our tool helps you find the most convenient location quickly. This feature is accessible through our website and mobile app, providing real-time information.
The locator allows you to search by address, city, state, or ZIP code. Each listing provides detailed information including the full address, hours of operation for branches, and available services such as drive-thru banking, notary services, or coin counting. For ATMs, you can see if they are deposit-taking or offer 24-hour access. This ensures you can plan your visit effectively and access the specific services you need.
We also provide directions to the selected location, integrating with popular mapping services for ease of navigation. This tool is especially useful when you are traveling or in an unfamiliar area, ensuring you always have access to First Horizon Bank services when you need them. You can also filter results to find specific types of locations or services, making your search even more efficient.
Making informed financial decisions is crucial, and First Horizon Bank supports this with a collection of easy-to-use financial calculators and planning resources. These tools are designed to help you visualize different financial scenarios and understand the potential impact of your choices on your savings, loans, and future investments. They serve as valuable aids for personal financial planning.
Our calculators cover various aspects of personal finance, including mortgage payment estimations, auto loan affordability, and savings growth projections. For instance, you can use a calculator to determine how much interest you might earn on a savings account over time, or to estimate your monthly payments for a new loan. These tools provide instant results, helping you compare options and set realistic financial goals. For broader financial education, resources like the Consumer Financial Protection Bureau (CFPB) offer valuable insights.
Beyond simple calculations, we offer planning resources that help you think through larger financial objectives, such as retirement planning or saving for a down payment. While these tools provide estimates and guidance, they are excellent starting points for discussions with our financial professionals, who can offer personalized advice based on your specific situation. Using these resources can demystify complex financial concepts and empower you to take control of your financial future.
| Support Channel | Description | Availability | Best For |
|---|---|---|---|
| Online Banking & Mobile App | Self-service platform for account management, transfers, bill pay, and secure messaging. | 24/7 | Routine transactions, account inquiries, secure communication |
| Customer Service Phone Line | Direct access to First Horizon Bank representatives for personalized assistance. | Standard Business Hours | Complex issues, account modifications, immediate support |
| FAQ & Help Center | Extensive online database of answers to common questions and how-to guides. | 24/7 | Quick answers to general questions, self-help |
| Branch Locations | In-person service for deposits, withdrawals, loan applications, and financial advice. | Branch Operating Hours | Cash services, document signing, in-depth consultations |
First Horizon Bank