Your trust is our priority.
First Horizon Bank's Privacy Policy outlines how we collect, use, and protect your personal and financial data. We detail our security measures and your rights regarding information privacy, ensuring transparency in our banking practices.
At First Horizon Bank, safeguarding your personal and financial information is a core principle of our operations. We understand that your trust is earned through transparent practices and a steadfast dedication to privacy. This policy outlines our approach to data handling, ensuring you are fully informed about how your information is managed when you interact with our services, whether online, via mobile, or in person.
Our commitment extends beyond regulatory compliance; it is about maintaining the integrity of your financial relationship with us. We continually review and update our privacy practices to adapt to new technologies and evolving privacy standards, always with your security in mind. This dedication forms the foundation of every interaction you have with First Horizon Bank, from opening an account to processing transactions.
First Horizon Bank collects various types of information to provide and improve our banking services. This includes data you provide directly when opening an account, applying for a product, or contacting customer service, such as your name, address, Social Security number, and financial details. We also collect information related to your transactions and account balances to facilitate banking operations.
This collected data is used primarily to provide banking services, process transactions, verify your identity, and protect against fraud. We also use it to improve our products and services, personalize your banking experience, and comply with legal obligations, such as those set forth by the Federal Reserve. For example, your transaction history helps us detect unusual activity that might indicate fraud.
First Horizon Bank employs a multi-layered approach to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security measures are designed to maintain the confidentiality and integrity of your information at all times. We utilize advanced encryption technologies to secure data transmitted between your devices and our servers, ensuring that sensitive information like account numbers and passwords remains private.
"At First Horizon Bank, data security is not just a feature; it's an ingrained part of our operational framework, continuously updated to meet emerging threats."
We implement strict access controls, limiting employee access to your personal information only to those who require it to perform their job functions. Regular security audits and employee training programs are conducted to reinforce our security protocols and ensure adherence to best practices. Furthermore, our systems are equipped with intrusion detection and prevention technologies to actively monitor for and respond to potential threats. For additional information on protecting your financial privacy, you can refer to resources from organizations like the Consumer Financial Protection Bureau (CFPB).
| Data Type | Collection Method | Primary Use | Security Measure |
|---|---|---|---|
| Personal Identifiers (e.g., SSN) | Direct input, Credit reporting agencies | Identity verification, Account opening | Encryption, Access Controls |
| Transaction History | Account activity | Service delivery, Fraud detection | Data anonymization, Secure storage |
| Online Usage Data | Website/App interaction (cookies) | Service improvement, Personalization | Firewalls, Intrusion detection |
| Contact Information | Direct input | Communication, Account management | Data encryption, Employee training |
First Horizon Bank